Reception and Concierge
Managing a hotel concierge service requires specialisation and skill. Managing it at night requires particular care and attention and a competent and sensitive approach to the hotel.
The concierge represents the hotel brand’s front office, and staff members must be qualified, trained and able to offer not only a suitable service but also an impeccable image of the brand they represent.
Hotel Volver constantly invests in training to create high profile specialists to work with the best hotels.
Thanks to our 24-hour CallVolver service, staff are never on their own; the entire Hotel Volver organisation will keep watch over your hotel.